The room was tidy and absolutely gorgeous with access to the club lounge. Plenty of fresh food was available at breakfast time. - the hotel's location is marvelous, adjacent to the train station, shopping areas, and many nearby restaurants.

I didn't want to leave, so do recommend this hotel. It was a well-maintained and pretty standard venue in a central area, adjacent to the main railway and many restaurants, Frankfurt and the surrounding area, and exhibition center and central metro station. The staff members were all CUSTOMER-FOCUSED and genuinely helpful. Also, location was easy, a 10-15 minute walking distance from an art gallery.

I was pleased with good service, well-equipped and well-appointed room with a large desk, slippers plus soap.

The excellent service made my stay very pleasant. I appreciated the early check-in. The hotel's location was exceptional, close to the Training Center. It was a short walk to the river, train station, and many charming restaurants.

Very good location and view

No

the front desk staff were helpful the hotel location on the river , big hotel, good breakfast

the rooms on the river side were not up to date (TV from the 80's) needing a lot of remodeling , the concierge were not at the desk all the time, the hotel is understaffed, at the time the hotel restaurant couldn't handle the amount of guest that they opened another conference room to act as a breakfast area 2

The hotel has a fantastic view of the Frankfurt skyline. Rooms are nice in size and well-appointed, with a comfy bed and a big bathroom. - the location is perfect, right in the center, and near a bus stop for easy access to getting around. - the staff is well-trained, friendly, and customer-focused.

Special price for a good central location. That was exactly what I was expecting. Employees address you in English at all times, which is also convenient for foreigners.

Though I had a non smoking room, the smell of smoke coming from other guests in other rooms communicate to your room thru the ventilation in the bathroom. The room was smelling strongly - even the doorman was supresided when delivering my bag. As you get a very special price, the staff treats you 'cheap' as if you can't afford the place.

This hotel is situated well for the center of Frankfurt, the railway station, the River and within easy reach of the International airport. The quality of service and rooms is the usual robust international standard that one can expect from a quality provider.

The hotel offers gorgeous and decent size rooms with comfortable chairs and a large desk, perfect for relaxing or working. the breakfast is extensive, and the location is incredible - right next to the Staedel art museum and close to public transport.

Swift professional handling of check-in, check-out. Very convenient situated in proximity of stock exchange, city, trade fair, railway station, etc.

The parking fee is borderline robbery.

The staff were all amazing. The concierges knew absolutely everything about the city and Nicholas at the front desk was lovely and went above and beyond for us. Our room was larger than expected (Club Studio which we later upgraded to Club Suite) and we were extremely well looked after. Location on the river was wonderful and a short walk for shopping

The WiFi reception in the club lounge could have been a little stronger on the balcony

The staff here was awesome, they knew their stuff and provided top-notch service. the breakfast spread was amazing, with lots of tasty options to choose from. We totally dig this spot! 🌟

Very nice location,close to main train station;frendly staff and doorman.Good choice to recommend to stay while you travel to Frankfurt.

Comfortable room, not too far from local transport.

Breakfast wasn't included and was 31 Euros per person per day! We chose to go out instead.